FAQs

What file formats will you supply? 

I can provide the project file(s) in mp3, wav and aiff formats. 

What is your turnaround time?

For scripts less than 200 words, 24 hours is the target time frame for supplying audio to you from the time your confirmation email and final script is received.  Time frame will vary for larger scripts but I’ve been able to deliver all scripts so far in less than 72 hours. 

Can I listen in to the recording live and provide real-time feedback?

Yes!  Using Source-Connect, Skype, or Phone you are able to listen in to the recording and provide real-time feedback anywhere in the world on any device. 

What if I don’t like the recording? 

I will give you several more reads if necessary to try to achieve your vision, but if after this time I am unsuccessful then I will cancel the invoice.  You only pay for the files once they are recorded to your satisfaction. 

What are your payment terms? 

My standard payment terms are 30 days from supplying the final audio files and invoice.